by ExpoGenie
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How it works

From a badge to a follow-up, in four steps.

What you do at the booth, and what Relay does for you. Each step takes seconds, so you are ready for the next conversation.

  1. Step 1

    Scan the badge or card

    Point your phone at any printed badge or business card. No QR code, scanner rental or show setup needed.

    You
    Snap the badge or card, then glance at anything Relay flags.
    Relay
    Reads the name, company, title, email and phone, flags what it is unsure of, and saves the lead to your show folder. Works offline too.
    Relay reviewing a scanned badge: four fields read, one flagged to check, saving to the show folder. Sample data.

  2. Step 2

    Add a voice note

    Right after the conversation, talk for twenty or thirty seconds about what you discussed and what you promised to do.

    You
    Tap record and recap the conversation in your own words. Relay does not listen to the conversation itself.
    Relay
    Saves the audio and transcribes it, then attaches both to the lead.
    Recording a voice note in Relay right after a scan, with a timer and waveform. Sample data.

  3. Step 3

    Review the lead

    Everything about the person is in one place: who they are, the show, who met them, and your note.

    You
    Rate the lead Hot, Warm or Cold if you like.
    Relay
    Turns your note into a short summary and next step, and fills in missing contact details using one of your enrichments.
    A finished lead in Relay with a Hot rating, the show folder, a voice note with its transcript and enriched contact details. Sample data.

  4. Step 4

    Follow up

    Back at your desk, open the lead in the Relay web app with the same account.

    You
    Click Email to write your follow-up in Gmail or Outlook, send leads to your CRM, or export them.
    Relay
    Keeps every note on the lead, opens a new email already addressed to them, and shows which leads are in your CRM.
    A lead in the Relay web app with Email, LinkedIn and In HubSpot buttons, and voice notes with transcripts. Sample data.

Screens show sample data.

At a glance

What you do, and what Relay does.

YouRelay
Snap the badge or cardReads and saves the contact to your show folder
Record a quick voice noteTranscribes it and saves it with the lead
Rate the lead, if you want toWrites a summary and next step, and enriches contact details
Click Email, send to CRM or exportAddresses the email, tracks what is in your CRM

On every plan, including Free: unlimited scans, voice notes and transcripts, the web app, CSV export, and 10 contact enrichments to try.

On Tier 1 and up: more enrichments and Salesforce or HubSpot sync. See pricing

Rolling Relay out to a booth team? See how it works for teams. Curious why the voice note matters? Read what a badge scan tells you.

Get the App

Try it at your next event.

Download Relay for iPhone or Android, sign up in the app, and scan your first badge in under a minute. The web app comes with your account.

  • Unlimited badge and card scans and voice notes on Relay Free
  • Sign up on your phone, then use the web app at your desk
  • Exhibiting where your organizer includes Relay? Your account is already set up

Buying for a team? Book a demo.

  • Scan for iPhone

  • Scan for Android

Sign up in the app. Your account includes the Relay web app for reviewing leads at your desk.