Pricing
One flat annual price for every in-person conversation your team has, wherever it happens. No credits to run down, no fee per scan, no charge per seat, and CRM sync in every plan including the free one. You should not have to sit through a call to find out what something costs.
Free
Unlimited, for every exhibitor at a show that runs on ExpoGenie
If the show runs on ExpoGenie, every exhibitor gets Relay. Not a trial, not a scan cap, not a downgrade once the show closes.
$144 /year
Or $19 per month. One user.
For the individual seller. Every conversation you have in person, wherever it happens, not only on a show floor.
Most teams
$2,400 /year
Flat. Billed annually. No seat count.
For the team. One price for every in-person conversation your organization has, however many people are having them.
From $9,600 /year
A published floor, not a quote gate.
For multi-brand organizations and teams whose CRM is not a standard install.
The clock starts when you capture your first conversation, not when you sign up. If your next meeting is Tuesday, the trial covers the month that follows. If your next show is in four months, the trial waits for the show. No card required, and nothing expires into a month where you had nothing to capture.
We publish the starting number because a blank space where a price should be is an answer too, and not a good one.
One price, everywhere
A hundred conversations over three days makes the loss obvious. The same thing happens in a customer meeting on a Tuesday, and nobody notices, because it happens one conversation at a time. Relay is priced for the whole surface rather than the events slice of it.
The booth, the hallway, the dinner afterward. The conversations that never make it into a badge scan.
On site at their office, in a conference room, across a table. The meeting your rep will reconstruct from memory three days later, if at all.
Territory calls, plant tours, store visits, ride-alongs. Everything that happens where the CRM is not.
The conversations with the most riding on them and the least reliable record.
All of it is included at the same price. A team that starts with trade shows can extend Relay across the entire field organization without a new line item or another conversation with us. See how each of these works.
Free at your show
This is not a trial and not a teaser plan. It is how we think the product should reach people, and it works because of where we already sit.
We build the exhibitor software that hundreds of trade shows already run on. The exhibitors at those shows are not strangers we have to go find. They have an account with us before the show floor is built. Giving them Relay costs us very little that we were not already spending.
Organizers choose how Relay reaches their floor. Most include it as an exhibitor benefit at no cost. Larger shows can charge exhibitors for it and keep the revenue. Either way, the organizer sets the data policy for their event and can see what is being captured on it.
Ask your show organizer whether their exhibitor platform is ExpoGenie, or tell us which shows you exhibit at and we will check. We are still expanding coverage, so if your show is not on the list yet, knowing you want it there genuinely affects where we go next.
What we will not do
Most of these exist because they are the things buyers tell us they have been burned by. We would rather be held to them in public.
Every record gets enriched as a matter of course. There is no credit balance to watch, no allowance that resets on the first of the month, and no tier that sells you more. We do not think a seller should be doing arithmetic in the middle of a conversation.
Capture as many conversations as your team can have. The number does not change what you pay.
A team that buys Relay for trade shows can extend it to the whole field organization without a new line item, a new approval, or a call with us.
Salesforce and HubSpot are in every plan, including the free one. Charging for the integration would be charging you to get your own data out.
At an ExpoGenie show, capture stays open for 30 days after the show ends. Nothing gets locked after the fact, and everything you captured stays readable and exportable.
No quiet auto-renew, and no invoice that arrives before the reminder does.
If our list price goes up, yours does not.
If it does not do what this page says it does, we give the money back.
How it compares
We are describing categories here rather than naming competitors. You can do the matching yourself, and you probably already have.
| Feature | Relay | Lead capture apps | The show’s official scanner |
|---|---|---|---|
| Price published on the website | Yes, on this page | Usually quote only | Set per show |
| Charged per scan or per credit | Never | Commonly | Per device, per show |
| Charged per user | Only on Solo, our one-person plan | Usually | Per device |
| Works at events we do not power | Yes, on any paid plan | Yes | No |
| Works for meetings that are not events at all | Yes | Rarely | No |
| Voice capture and transcription | Every plan, including free | Rarely | No |
| CRM sync | Every plan, including free | Often a paid tier | Export file |
| Free for exhibitors at ExpoGenie shows | Yes | No | No |
Categories vary and any individual product may differ from the general pattern. The row worth sitting with is the fifth one. Both of the other columns exist to handle events, and most of your team’s in-person conversations are not events.
Data policy
We are putting this on the pricing page rather than in a footer link, because it is a product decision and it should cost us something to break it.
A contact your rep meets does not become a name in our funnel. Not a newsletter, not a nurture sequence, not a single email. This is a written policy, not a preference.
They are your company’s data. They sync to your CRM, they export on request, and they leave with you if you go.
At events that run on ExpoGenie, the organizer has visibility into what is being captured on their floor and can set the rules for it. For associations, the people being scanned are members, and that deserves an answer better than nobody knows.
Questions
Enrichment runs on every record you capture, and there are no credits involved. No balance, no monthly allowance, no tier that sells you more. Free plans get a verified work email lookup. Paid plans add mobile and direct dial numbers. That is the whole model, and we think credit systems mostly exist to make a price look smaller than it is.
Native Salesforce and HubSpot sync is in every plan, including the free one. Universal adds Microsoft Dynamics, Zapier, webhooks, and API access, and Zapier is the route to most other tools, including email platforms like Mailchimp. Enterprise adds custom field mapping, multi-instance CRM, and priority on new connector requests. Relay is in early access and connectors are still rolling out, so tell us your stack when you join and we will prioritize accordingly.
Solo is available monthly at $19. Universal and Enterprise are annual. In-person selling is seasonal for most teams, and monthly billing on a team plan mostly produces a worse experience for everyone: you pay attention to a renewal date twelve times a year instead of once. If annual billing is a genuine blocker for your team, tell us during early access.
They are yours, so you keep them. You can export everything on the way out, and anything already synced to your CRM was in your system the moment it was captured. Cancelling stops future capture. It does not hold your history hostage.
No. Trade shows are where the problem is most obvious, because a hundred conversations happen in three days and almost none of them survive the trip home. The same gap exists in a customer meeting, a field visit, or an executive briefing, and it goes unnoticed there because it happens one conversation at a time. Relay is priced for all of it at one flat rate, because charging more for using it in more places would be a strange way to run a product we want used everywhere.
Yes. Every paid plan starts with 30 days free, and the clock starts when you capture your first conversation rather than when you sign up. If that is a customer meeting next Tuesday, the trial covers the month of meetings that follows. If it is a show in four months, the trial waits for the show. No card required either way.
Yes, on any paid plan. Relay reads printed badges and business cards, so it does not depend on an organizer connecting anything. At shows we do power, we can also resolve a scan against real registration data, which makes the record exact rather than inferred.
Capture stops 30 days after the show ends. Everything captured before then stays in your account permanently, readable and exportable. Nothing is hidden or held back, and you knew the date before the show started.
Only in the sense that Solo is a single-user plan. Universal and Enterprise have no seat count at all. Ten people or fifty, the price is the same.
Relay still works, on a paid plan. And tell us which show it is. Organizer coverage is something we are actively expanding, and knowing where our customers exhibit is how we decide where to go next.
No. Universal and Enterprise are annual. There is no multi-year requirement and no discount structure designed to trap you into one.
These are the prices we intend to launch with, and anyone who joins during early access keeps their price for as long as they stay. If something moves before general availability, we will say so on this page rather than quietly repricing.
Early access
Relay is in early access, which means the people joining now are shaping what ships and keeping the price they start on. If something here does not match how your team actually buys, that is exactly the feedback worth having.
Early access
Relay is preparing for early access with selected event organizers, exhibitors, and field sales teams. Join the list to help shape the product and be first in line.
Thanks for joining. We will be in touch as early access opens, and we will ask which part of your in-person motion you want to bring in first.
