Relay Free
Free
No card required
Start capturing leads and conversation notes.
10 enrichments, one time
No CRM sync. CSV export only.
Start Free
Download the app and create your account.
Pricing
Unlimited scanning. One plan for your whole team.
Start free with unlimited badge scans, voice notes, and users. Upgrade for CRM sync and a larger contact-enrichment allowance. Paid plans are billed annually, per company.
Tier 1
$599/year
Per company, billed annually
For teams with lighter contact-enrichment needs.
400 enrichments a year
Salesforce and HubSpot sync
Tier 2
$1,999/year
Per company, billed annually
For teams capturing and enriching contacts throughout the year.
5,000 enrichments a year
Salesforce and HubSpot sync
Enterprise
Custom
Per company, priced with our team
For companies needing a larger enrichment allowance.
Custom enrichment allowance
Salesforce and HubSpot sync
Book a Demo
We will size the allowance to your team.
Every plan includes unlimited scans, voice notes, users, web-app access, and CSV export.
What is contact enrichment?
Scanning reads the details printed on a badge or business card. Enrichment looks for additional business contact details, such as a work email, work phone number, job title or company details. It cannot find details for every contact.
- Shared by your company. Everyone on your account draws from one allowance.
- Capture never uses it. Scans, voice notes and transcripts are unlimited on every plan.
- Paid plans renew it each term. Unused enrichments do not roll over. Free’s 10 are one time.
Compare plans
Every plan includes unlimited capture. Paid plans add CRM sync and larger contact-enrichment allowances.
| Feature | Relay Free | Tier 1 | Tier 2 | Enterprise |
|---|---|---|---|---|
| What changes by plan | ||||
| Annual company price | Free | $599 a year | $1,999 a year | Custom |
| Contact enrichment | 10, one time | 400 a year | 5,000 a year | Custom |
| Enrichment allowance resets | Does not reset | Each 12-month term | Each 12-month term | Each 12-month term |
| Salesforce and HubSpot sync | Not included | Included | Included | Included |
| Included on every plan | ||||
| Users | Unlimited | Unlimited | Unlimited | Unlimited |
| Badge and business card scans | Unlimited | Unlimited | Unlimited | Unlimited |
| Voice notes and transcription | Unlimited | Unlimited | Unlimited | Unlimited |
| Web app | Included | Included | Included | Included |
| CSV export | Included | Included | Included | Included |
| Post-show report | Included | Included | Included | Included |
Pricing questions
How Relay handles your data is covered on our Security page and in the Privacy Policy. Billing terms are in the Terms of Service.
Is pricing per user or per company?
Per company. Every plan, including Free, has unlimited users, and everyone on your account shares one plan and one enrichment allowance.
Can we use one plan across multiple events?
Yes. A plan covers your company at every event and meeting during its 12-month term. There are no per-event or per-lead fees.
What counts as an enrichment?
An enrichment is Relay looking up additional business contact details for one person you met, such as a work email, work phone number, job title or company details. Scanning a badge or card, recording a voice note and getting the transcript never use one. Details are not available for every contact.
What happens when our enrichment allowance runs out?
You cannot enrich more contacts until you move to a larger plan or your next term starts. Everything else keeps working: scanning, voice notes, transcripts, the web app, CSV export and, on paid plans, CRM sync. Leads and details you already have stay exactly as they are.
When does the allowance reset, and does it roll over?
On paid plans, the allowance covers each 12-month term and renews with the plan. Unused enrichments do not roll over to the next term. The 10 enrichments on Relay Free are a one-time allowance.
Which plans include CRM sync?
Tier 1, Tier 2 and Enterprise include Salesforce and HubSpot sync. Relay Free does not, but every plan can export leads as a CSV from the web app.
How do we upgrade?
In the Relay app. Download it, create your account, and upgrade whenever you are ready. If you buy through an app store, that store’s terms cover billing and refunds for the purchase. Want to talk it through first? Book a demo.
Is monthly billing available?
No. Paid plans are annual and billed in advance for each 12-month term.
What happens when we cancel or downgrade?
Paid plans renew automatically each year. You can cancel at any time in your account settings or by emailing info@expo-genie.com. Cancelling takes effect at the end of your current term: you keep paid features until then, and your account then moves to Relay Free with your data intact. We do not give refunds or credits for partial terms, unused enrichments or downgrades. If a price changes, we tell you at least 30 days before it applies to your renewal.
What if our event organizer already provides Relay?
When your organizer includes Relay, your company’s account is created when you are added to the event, and you get a welcome email with the download link. Relay Free works at that show at no cost. Paid plans are bought from ExpoGenie and work at every event, not just that one.
Get the app
Start free. Upgrade when you need more.
Download Relay for iPhone or Android and create your account in the app. Your team can upgrade there whenever you need CRM sync or more contact enrichment.
- Unlimited scans, voice notes and users on every plan
- Paid plans billed annually, per company
- The web app comes with your account
Want to talk it through first? Book a demo.
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Scan for iPhone
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Scan for Android
Sign up in the app. Your account includes the Relay web app for reviewing leads at your desk.