by ExpoGenie

Pricing

Real pricing. On the pricing page.

Capture is free forever, with no cap and no expiry. The first 200 verified work emails are on us. After that, one flat annual price with nothing metered, no charge per seat inside your plan, and no counter anywhere in the product.

Relay Free

Free

One allowance. No expiry date. No card required.

Capture as many conversations as you want, for as long as you want. The first 200 come back with a verified work email attached.

  • Unlimited capture, forever
  • Unlimited users
  • Voice capture and transcription
  • 200 verified work emails per company
  • Salesforce and HubSpot sync
  • Post-event report within 24 hours

Where it stops

  • Email lookup stops after 200
  • Mobile and direct dial numbers stay locked
Start free

Relay Solo

$240 /year

Or $25 per month. One user.

For the individual seller. Every conversation you have in person, with the email limit gone and phone numbers unlocked.

  • Everything in Relay Free
  • Unlimited verified work emails
  • Mobile and direct dial numbers
  • One user
Join early access

Relay Enterprise

From $9,600 /year

A published floor, not a quote gate.

For organizations past 20 users, or running more than one brand, or with a CRM that is anything but a standard install.

  • Everything in Relay Teams
  • Unlimited users across teams and brands
  • Subteam permissions and multi-brand structure
  • Custom field mapping and multi-instance CRM
  • Dedicated CSM and priority support

On the roadmap, not shipping yet

  • Single sign-on
Book a demo

Compare every plan feature by feature

What moves Enterprise above the floor

  • How many users you need past the 20 included in Teams
  • The number of brands or subteams you need kept separate
  • How far your field mapping departs from a standard CRM install
  • The level of CSM coverage you want

We publish the starting number because a blank space where a price should be is an answer too, and not a good one.

How the free plan works

Capture is free forever. The 200 is only about email lookup.

Most free tiers are built to be disappointing on purpose, then switch off. This one keeps working indefinitely. There is exactly one limit, it applies to exactly one feature, and we would rather over-explain it than have you find it at a booth.

Capture never stops.

The scanning, the voice notes, the transcription, the CRM sync, the post-event report. All of it keeps working forever, at any number of conversations, with any number of people on your team. There is no trial that expires and no product that switches off.

The limit is on email lookup, and only email lookup.

We pay a data provider every time we resolve a verified work email, so the first 200 are on us. After that, records still come back with everything on the badge or card. You simply stop getting the email we found for you.

One allowance per company, not per person.

It binds to your work email domain, so a team shares one pool rather than each person getting their own. That is what lets us give the allowance to a company rather than making it a token.

A busy show can use it in one event.

A typical exhibitor captures 150 to 400 conversations at a single show, so a large booth will pass 200 partway through. We would rather tell you that here than have you discover it on the floor.

Included on every plan

The post-event report, within 24 hours.

When an event ends, most teams are looking at a spreadsheet of names and a memory that is already fading. Relay sends you the whole thing back while it still matters.

  • Every conversation your team captured, transcribed and structured
  • The buying signals inside them, pulled out and ranked
  • Follow-up messages drafted and ready to send
  • Delivered free, on every plan, including the free one

Mobile and direct dial numbers are the one part that stays locked until you are on a paid plan. Everything else in the report is yours either way.

Every plan, side by side

The whole thing, with nothing held back for the sales call.

Feature FreeSoloTeamsEnterprise
Core capture
OCR capture, all visible text on a badge or card Unlimited, forever Unlimited Unlimited
Voice capture and transcription Included Included Included
Users Unlimited 1 Unlimited
Works at any event, meeting, or field visit Included Included Included
Enrichment
Verified work emails 200 per company Unlimited Unlimited
Verified mobile and direct dial numbers Not included Included Included
Getting data out
Salesforce sync Included Included Included
HubSpot sync Included Included Included
CSV export Included Included Included
Post-event report within 24 hours Included Included Included
Records stay readable and exportable, permanently Included Included Included
Integrations and access
Microsoft Dynamics Not included Not included Included
Zapier Not included Not included Included
Webhooks Not included Not included Included
API access Not included Not included Included
Enterprise capabilities
Subteam permissions Not included Not included Included
Multi-brand structure Not included Not included Included
Custom field mapping Not included Not included Included
Multi-instance CRM Not included Not included Included
Priority on new connector requests Not included Not included Included
Dedicated CSM and priority support Not included Not included Included
Single sign-on Not included Not included Roadmap

One price, everywhere

Trade shows are where this problem is loudest. They are not where it stops.

A hundred conversations over three days makes the loss obvious. The same thing happens in a customer meeting on a Tuesday, and nobody notices, because it happens one conversation at a time. Relay is priced for the whole surface rather than the events slice of it.

Trade shows and conferences

The booth, the hallway, the dinner afterward. The conversations that never make it into a badge scan.

Customer and prospect meetings

On site at their office, in a conference room, across a table. The meeting your rep will reconstruct from memory three days later, if at all.

Field visits and site walks

Territory calls, plant tours, store visits, ride-alongs. Everything that happens where the CRM is not.

Executive briefings

The conversations with the most riding on them and the least reliable record.

All of it is included at the same price. See how each of these works.

What we will not do

The commitments, stated as plainly as we can manage.

Most of these exist because they are the things buyers tell us they have been burned by. We would rather be held to them in public.

Paid plans are never metered.

Every paid plan has unlimited capture and unlimited enrichment. No credit balance, no monthly allowance, no top-ups to buy, no counter anywhere in the product. The 200 email lookups exist on the free plan and nowhere else.

No per-scan or per-event fees.

Capture as many conversations at as many events as your team can manage. The number does not change what you pay, on any plan, including the free one.

No per-seat charge inside your plan.

Teams covers up to 20 people for one flat price, and Enterprise has no seat count at all. You will never get an invoice because someone added a colleague.

Using Relay in more places does not cost more.

A team that buys Relay for trade shows can extend it to field visits and customer meetings without a new line item, a new approval, or a call with us.

CRM sync is included, not an add-on.

Salesforce and HubSpot are in every plan, including the free one. Charging for the integration would be charging you to get your own data out.

The free limit is on this page, not in the fine print.

200 email lookups, stated before you sign up, with a running count visible in the app from your first capture. The thing people resent is not a limit. It is finding out about one after the show.

Thirty days notice before any renewal.

No quiet auto-renew, and no invoice that arrives before the reminder does.

Your price is locked for as long as you stay.

If our list price goes up, yours does not.

How it compares

Mostly a question of how you get charged.

We are describing categories here rather than naming competitors. You can do the matching yourself, and you probably already have.

Feature RelayLead capture appsThe show’s official scanner
Price published on the website Yes, on this pageUsually quote onlySet per show
Metered after you pay NeverCommonlyPer device, per show
Free plan that keeps working Unlimited capture, foreverUsually a timed demoNone
Works for meetings that are not events at all YesRarelyNo
Voice capture and transcription Every plan, including freeRarelyNo
CRM sync Every plan, including freeOften a paid tierExport file

Categories vary and any individual product may differ from the general pattern. The row worth sitting with is the fourth one. Both of the other columns exist to handle events, and most of your team’s in-person conversations are not events.

Data policy

What happens to the people your team meets.

We are putting this on the pricing page rather than in a footer link, because it is a product decision and it should cost us something to break it.

We never market to the people your team captures.

A contact your rep meets does not become a name in our funnel. Not a newsletter, not a nurture sequence, not a single email. This is a written policy, not a preference.

The records belong to you.

They are your company’s data. They sync to your CRM, they export on request, and they leave with you if you go.

Organizers can see and set policy for their show.

At events that run on ExpoGenie, the organizer has visibility into what is being captured on their floor and can set the rules for it. For associations, the people being scanned are members, and that deserves an answer better than nobody knows.

Questions

The ones that usually come next.

What actually happens after 200 email lookups?

Capture keeps working exactly as before. You keep scanning badges and cards, recording voice notes, getting transcriptions, syncing to your CRM, and receiving the post-event report. The only change is that new records arrive without a verified work email attached, so you get what was printed on the badge rather than the address we would have found for you. Nothing switches off and nothing you already captured is affected.

Why cap emails rather than captures?

Because capture costs us almost nothing and email lookup costs us real money on every single record. Metering the thing that is cheap would be arbitrary. Metering the thing that is expensive is at least honest, and it means the free plan can stay genuinely useful forever rather than turning into a countdown.

Is the allowance per person or per company?

Per company. It binds to your work email domain, so a five-person booth team shares one pool rather than getting five. We would rather give one meaningful allowance to a company than a token one to each person.

Does it reset every month?

No. It is one allowance, not a recurring balance. There is nothing to refill, nothing that expires, and nothing that resets. Once the 200 are used, the decision is whether to move to a paid plan, and every paid plan has unlimited enrichment.

Is this a credit system?

We think the honest answer is that the free plan has a count on one feature, and we are not going to pretend otherwise. What we will not do is meter a plan you are paying for. Every paid tier has unlimited capture and unlimited enrichment, with no balance, no top-ups, and no counter in the product.

What happens if my team grows past 20 people?

Teams covers up to 20 users for one flat price with no per-seat charge inside that. Past 20, Enterprise removes the seat count entirely. We would rather publish where the line is than let you find it when someone cannot log in.

What is the post-event report?

Within 24 hours of an event ending, we send you every conversation your team captured, an analysis of the buying signals in them, and drafted follow-ups ready to send. It goes to every plan including free. Mobile and direct dial numbers are the one part that requires a paid plan to unlock.

Is Relay only for trade shows?

No. Trade shows are where the problem is most obvious, because a hundred conversations happen in three days and almost none of them survive the trip home. The same gap exists in a customer meeting, a field visit, or an executive briefing, and it goes unnoticed there because it happens one conversation at a time.

Which integrations are included, and which are available today?

Native Salesforce and HubSpot sync is in every plan, including the free one. Teams adds Microsoft Dynamics, Zapier, webhooks, and API access, and Zapier is the route to most other tools, including email platforms like Mailchimp. Enterprise adds custom field mapping, multi-instance CRM, and priority on new connector requests. Relay is in early access and connectors are still rolling out, so tell us your stack when you join and we will prioritize accordingly.

Can I pay monthly?

Solo is available monthly at $25, which works out to $60 more across a year than paying annually. Teams and Enterprise are annual. In-person selling is seasonal for most teams, and monthly billing on a team plan mostly produces a worse experience: you pay attention to a renewal date twelve times a year instead of once.

What happens to my records if I cancel?

They are yours, so you keep them. You can export everything on the way out, and anything already synced to your CRM was in your system the moment it was captured. Cancelling stops future enrichment. It does not hold your history hostage.

Relay is in early access. Will these prices change?

These are the prices we intend to launch with, and anyone who joins during early access keeps their price for as long as they stay. If something moves before general availability, we will say so on this page rather than quietly repricing.

Early access

These are the numbers. Come tell us where they are wrong.

Relay is in early access, which means the people joining now are shaping what ships and keeping the price they start on. If something here does not match how your team actually buys, that is exactly the feedback worth having.

Early access

Bring your in-person conversations into the revenue system.

Relay is preparing for early access with selected event organizers, exhibitors, and field sales teams. Join the list to help shape the product and be first in line.

  • Capture every meaningful in-person conversation
  • Turn it into structured, CRM-ready intelligence
  • Follow up faster and measure the impact